"I selected Precision from the lists on google and was lucky. Knowing nothing about Precision, I called for repairs to my garage door on Dec 30th expecting to hear: "We are booked due to the Holidays. How about mid January?" But I heard: "How about this afternoon at 2 pm?" Jared arrived at 1:55 reviewed the problems and gave me 3 options. Quick fix, rollers or complete replacement of working parts . I selected the latter and Jared went to work. By 3 pm, my door was working great, my invoice was paid by tablet and a copy of the invoice was ready to print on my PC. Recap: In 5 hours, Google search, a quality repair on our door with a paper copy of my paid receipt. All on the day before New Years Eve. How can you beat that? Wait, there's more. Six weeks later, the arm on the opener (not part of previous work) needed adjusting to make the door close tight to the weather striping. I called yesterday (Friday) and by 2:15 the adjustment was complete. All on a three degree day. A Saturday before Valentines Day. No charge for this trip. Don't you think that is 5 Star Service? Thank you Jared."
- Robert Jones 2/13/2016
Service Provided: Garage Door Repair
"My technician was extremely professional, but also very personable. He was training a new employee, so he was able to explain things to me in more detail. He also demonstrated why I have issues with my springs. I very pleased with the service."
- Shawn Greene 2/13/2016
Service Provided: Garage Door Opener Repair
Product: Springs
"Tech was very nice in describing what's going on and what needs to be changed. He was also able to recommend other items which were close to end life that needed to be replaced."
- Ashraf Al-Jabari 2/11/2016
Service Provided: Garage Door Repair
Product: Springs
"Neal did an exceptional job. He explained the repairs needed and got the job done. I will not hesitate to recommend Precision."
- Lynn Cook 1/22/2016
Service Provided: Garage Door Repair
Product: Garage Door Opener
"Jared and Neal showed up and went right to work. They were polite and explained how the installation went. I am very satisfied on how it went and we like the door very much."
- Frank Bartz 1/19/2016
Service Provided: Install Garage Doors
Product: Garage Doors
"Technician was very polite, thorough, and knowledgeable. I would recommend Precision to my friends and neighbors."
- David Rice 1/15/2016
Service Provided: Garage Door Repair
"Neal was very professional and knowledgeable. He presented what needed to be done and gave us a good price. He completed the job very fast! We are very happy that we called Precision!"
- Judy New 1/15/2016
Service Provided: Garage Door Repair
Product: Springs
"After dealing with multiple service companies in all areas of service, I am very confident in saying that Precision is one of the best service companies I have ever dealt with. Professional and efficient are the two words that come to mind when describing Precision. Our garage door broke on a Friday evening. I called first thing Saturday morning and by 10 a.m. our technician Jared had arrived. He provided a no nonsense diagnosis and solution to our problem. Jared was able to install a new opener that same day and was quick, clean, and courteous. In my opinion, there a few instances as homeowners where cost is not an issue. This was one of those instances because I knew very quickly this was the company I wanted for the job."
- Chris Vickrey 1/11/2016
Service Provided: Garage Door Opener Install
Product: Belt Drive Garage Door Opener
"I was 100% satisfied with the service that I received from Precision. I think your service person did an excellent job. He kept me informed along the way as to what repairs were needed and the cost."
- Dan Hubeli 1/7/2016
Service Provided: Garage Door Repair
"Had a significant problem involving antiquated technology. Neal was both professional and persistent in solving the problem. Not only did he solve it, he explained to me the process (plus my my dogs liked him!) Good service!!!"
- John Lovell 1/5/2016
Service Provided: Garage Door Repair
"I'm very pleased with the service that Neal provided. He performed an evaluation of the garage door system then told me my options. I made my choice and he completed the work in a vary timely manner. The invoice was exactly what I was quoted over the phone."
- Dennis Payne 11/9/2015
Service Provided: Broken Garage Door Spring Repair
"Came within 1 day (non-emergency). Knowledgeable recommendations."
- Phil Erichsen 11/8/2015
Service Provided: Garage Door Repair
Product: Garage Doors
"Great service and very polite, prompt and courteous!"
- Katherine Gigli 11/4/2015
Service Provided: Garage Door Repair
"Precision has won me over and I wish I had this type of experience with more of our local businesses. No drama. Neal promptly set up a time to come check out my issue which was replacement of a garage door panel and bottom seal. An estimate was provided as promised and an appointment scheduled. Jared showed up on time, was efficient, knowledgeable, answered all my questions, and did a really nice and neat job on the installation. He even hauled off the old panel. I'm really happy with the service I received and the results. Thank you and keep up the great work!"
- Tina Ostermeyer 10/23/2015
Service Provided: Garage Door Repair
"Had a new garage door opener and door seal installed. Did a good job. I like the door opener. Neal did a good job and he was very good to work with. He is very customer orientated. I thought the cost was high but didn't have time to get another quote. Jared had told me the cost would be around $605 with tax and didn't say anything about Senior discount. Then Neal billed me, I believe $611 after Senior discount. Then called me back later and said he forgot to charge me for the seal and would have to bill me another $30 some dollars. My neighbor just told me he just had a new garage door opener installed for a little over $350 so I know you guys are really high."
- Bob Koch 10/5/2015
Service Provided: Garage Door Opener Install
Product: Garage Door Opener
"Neal, your technician reset my OLD Stanley keypad and got it to work again. He also checked my door showing me some problems I didn't realize I had and went ahead and put new rollers, cables, bearings, and spring on. I'd give Neal a 5 since that's your highest rating. Good job Neal."
- Dan Green 9/24/2015
Service Provided: Garage Door Repair
Product: Springs
"When you read reviews you always wonder how true they are. Well I have to say that I am glad that that I read the reviews and took a chance. It was good from the beginning. It starting with having a real person answer the phone on a Sunday afternoon and being able to ask a few questions and make an appointment right then. Sure was nice to get that done instead of having to wait until Monday. They called the next day to let us know that they were on their way, just like they said they would. Jared did a great job on the installation and after a short conversation about some things that he had found during the install I decided to have him do some extra work for us. Never, did I feel like I was being pressured into anything. I would highly recommend that you give them a call if you are thinking about having a garage door opener installed or any other services that they offer. Five Star Rating!! Thanks again Jared. - Shane & Marcy"
- Shane and Marcy Eckert 9/5/2015
Service Provided: Garage Door Opener Install
Product: Garage Door Opener
"I was very pleased with Jared, he was very informative and he replaced all the parts on the garage door to make it like new. He also installed a new opener. I called Precision because I saw an ad and it said same day service, no service fee, and a 24/7 answering service. They sent an email with the name of the tech as well as his picture which was greatly appreciated. I would definitely give Jared a 5 for his service and information. I would definitely recommend this company to anyone and would definitely use them again. Thank you very much."
- Jeff Meade 8/26/2015
Service Provided: Garage Door Repair
Product: Opener
"Did a good job."
- Mark Rudolph 8/11/2015
Service Provided: Broken Garage Door Spring Repair
Product: Springs
"I am very satisfied with the service I have received from Precision Door. They arrive on time and provide excellent service. Recently Jared was here and he took care of my problem immediately. I give 5 stars to him and the company."
- Richard Renbarger 8/11/2015
Service Provided: Garage Door Opener Repair
"We met with Kirk and Jared this past weekend and spoke with Neal today. They did a great job of explaining our different options, and we ultimately decided that replacing the garage doors would be the best decision and worth the money. The Military discount was an unexpected plus, and appreciated. Again, great job guys!"
- Kayla Whitacre 8/3/2015
Service Provided: Install Garage Doors
Product: Garage Doors
"Your tech was very professional. I have a warranty that was dated 5 years ago and it was honored and I didn't have to pay a dime. Thank you very much."
- Ron Bond 7/14/2015
Service Provided: Garage Door Repair
"Kirk was very professional yet personable. He told me what was needed, gave me options, and did exactly what I needed done without pressure to do more. Will definitely call Precision for any other garage door services and will recommend them to others."
- Phillip Ferguson 7/7/2015
Service Provided: Broken Garage Door Spring Repair
Product: Springs
"Very kind and personable service tech. He explained everything and did a great job."
- Mary Hutchinson 6/18/2015
Service Provided: Broken Garage Door Spring Repair
Product: Springs
"I was hugely impressed with the professionalism of your company - the telephone message, the immediate return call, the immediate scheduling of an appointment for evaluation, then your price quote and email response - I felt very confident you would handle my need professionally - and that you would be here for the long hall in case I had trouble down the line. THEN I was incredibly impressed with Kirk, the installer. Could not have been nicer or more capable. He spent a good bit of the day here and I so enjoyed chatting with him in a relaxed undisruptive way. I think I should invite him to Thanksgiving dinner! You are first class and I would recommend you to anyone looking to replace a 50 yr old garage door! The new door is absolutely beautiful and makes the front of our house look so nice. I just couldn't be more pleased all around."
- Kathy Bayes 6/13/2015
Service Provided: Install Garage Doors
Product: Garage Doors
"They arrived on the time that was scheduled. They called right before they arrived. The truck was well equipped and the men were professional, curtious, instantly identified the problems, and communicated the solutions, options, and costs involved. I made my choices and they quickly made the repairs requested. I will call them whenever I need garage door repairs."
- Bill Houghton 6/10/2015
Service Provided: Broken Garage Door Spring Repair
Product: Springs
"Great service, didn't try to sell me something I didn't need! They were on time and finished on time!"
- Stephanie Veit 6/8/2015
Service Provided: Garage Door Repair
Product: Remotes / Keypad
"Great service. Arrived on time and very courteous."
- David Hedrick 6/1/2015
Service Provided: Broken Garage Door Spring Repair
